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Five Ways Web Conferencing Can Help You Sell More Products
Five Ways Web Conferencing Can Help You Sell More Products
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Home Page > Technology > Five Ways Web Conferencing Can Help You Sell More Products
Five Ways Web Conferencing Can Help You Sell More Products
Posted: Dec 07, 2005 |Comments: 0
| Views: 199 |
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When it comes to business, any new technology will ultimately be judged on how well it contributes to improving productivity and profit. If you are selling goods or services, online web conferencing can improve your bottom line by boosting sales and lowering costs. Here are five reasons why this is so:
1. It allows you to meet with more prospective clients
If you have to physically travel to a client’s office or location, there is only so much that you can do within any given period. Let’s face it, travel is exhausting and expensive not only in terms of the direct costs that you make when you travel, but also in the way that your productivity is affected every time you have to pack up and leave your office.
You can meet with more clients online than you could ever do by trying to visit them all physically. Web conferencing is one of the best ways to get this work done.
2. Online Conferencing allows your prospects to put a face with the voice over the phone
A lot of selling is done on the telephone, and some people are very effective with a simple telephone. If you are able to sell on the phone, think of what you could achieve if your prospects and clients could see you by simply opening their browser and entering a few mouse clicks and keystrokes! People prefer to deal with people, rather than faceless voices. Video conferencing allows you to project your warmth and sincerity and will enhance whatever selling skills you already possess.
3. Conferencing allows you to get together with more decision makers
Many purchasing decisions require the input of more than one person, and web conferencing allows you to get all the decision makers together in one meeting. For example, suppose John in New York wants you to also meet with Lisa in London, you can do so very easily. Instead of trying to arrange a face-to-face meeting, you simply have to get all parties together in a web meeting.
Easily arranged online conferencing means that you will be able to shorten the time necessary to close complex transactions involving the input of several parties.
4. Online conferencing enables you to sell more “add-on” products to your existing clients by giving you the ability to be in a meeting with them at any time and within minutes.
The more time you spend with any prospect, the more opportunity you have to build your rapport and to explain in detail what you have to offer. Someone who contacts you for a simple service, upon getting to know you well online, will probably go on to purchase your other offerings. If that prospect is limited to a short phone call, the chances of selling them something else is far less than it is with them seeing you.
5. Web conferencing allows you to offer better after-sales service
Customers are not only interested in what you are selling today, but on what kind of service you will be able to offer them tomorrow. Web conferencing opens up great service opportunities. For example, your technicians can “visit” your clients online. Some conferencing applications even allow a person in one office to remotely “take over” and operate a computer in another office.
When your prospective clients and customers understand that you have the capacity to remain in touch with them and help them online, they will have one more reason to want to buy from you.
Once you try your hand at it, you will probably be able to add a few more points to this list by devising new ways to improve sales with online web and video conferencing.
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Dan Richmond is Co-founder of MegaMeeting.com. MegaMeeting provides web & video conferencing services for individuals & businesses. For more information, please call 818.783.4311 or Visit www.MegaMeeting.com.
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10 Ways Your Business Will Succeed with Video Conferencing
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Home Page > Technology > Video Conferencing > 10 Ways Your Business Will Succeed with Video Conferencing
10 Ways Your Business Will Succeed with Video Conferencing
Posted: Aug 25, 2010 |Comments: 0
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Think fast. Have you ever been in a situation where you needed to think fast and come up with a quick solution to a problem? Did you lose out on a potential business opportunity, due to the fact that you couldn’t get a team together quick enough to hash out a solution? In business, this happens quite often. The success of your business greatly depends on your decision making skills and the time it takes to execute your solutions. This is where web-based video conferencing comes into play. Having a form of business communication that will allow you to meet with your team at the drop of a hat is well worth the investment, especially in today’s globalized economy.
If you or your business is thinking about implementing a more effective way of communication, but you are still unsure whether or not you should make the low initial investment, read on. Besides being extremely cost efficient and saving businesses of all sizes on travel related expenses, web-based video conferencing also offers the following benefits:
Instant access to clients – Your company brand greatly relies on the quality of customer service provided to clients. Face-to-face conversations will personalize the experience your clients have with your business. For organizations with clients in remote locations, travel costs can be over-bearing and a telephone call doesn’t provide the same personal touch. Video conferencing allows your team members to instantly connect and communicate closely with clients around the world, while still maintaining the presence of face-to-face communication.
A way to conduct efficient business – An efficient business is a successful business. By implementing a cost reducing and time saving technology such as video conferencing, your business will be able to achieve maximum productivity with a minimum amount of wasted effort or expense. This will not only give you, but your business as well, a reputation for being innovative and resourceful, which means a lot in the eyes of clients, employees, partners and shareholders.
Less employee downtime – When employees are required to travel, your business is not only spending money on hotel, air fare and gas, but also losing money due to employee downtime. Downtime consists of the time employees take to drive to and from the airport, sitting in the airport lobby waiting to board, the time on the flight and the time spent commuting from the airport to the final endpoint. Video conferencing provides employers with the means to reduce downtime. Your employees can conduct meetings from their office and use the time that was spent commuting as time spent being productive.
Accelerated decision making and reduced time to market – Businesses rely on a constant stream of communication; being able to instantly connect and collaborate in the workplace will give your organization a leg up on the competition. Video conferencing has been proven to accelerate company decision making as well as reduce a product’s time to market by allowing teams to instantly connect with each other.
Greater industry impact and focus – Video conferencing provides your business with the tools needed to conduct meetings of high quality. With the ability to show PowerPoint presentations, survey and poll the audience and collaborate through a whiteboard or chat, your business meetings will have a much stronger impact on the attendees than a normal conference call.
Competitive advantage – In today’s globalized economy, having a competitive advantage over others in your industry will set you apart. Video conferencing empowers your business by giving you the ability to maintain a global presence. It gives you a greater market reach and allows you to provide better support for remote employees, ultimately allowing you to recruit and retain top employees, which in turn allows you to better serve your client base and grow your business.
Trusted brand image – When clients are able to put a face to a voice it gives them a sense of comfort in your business. The face-to-face interaction with video conferencing allows you to build that comfort level and build a trusted company brand. In general, people are more at ease when they are working with someone they know and more likely to become long term clients if they trust in your brand.
Reduced employee stress and enhanced quality of life – Not only is business travel damaging on a checkbook, it also causes undo stress. Constant business travel affects the work/life balance of employees and takes a toll on their sleeping patterns. This stress will show up in their daily work habits. Video conferencing can reduce employee stress and enhance their quality of life, making them both happier and more productive. Your employees are the face of your company; keeping them happy will have a direct result on your bottom line.
Easier management and access to globally scattered teams – If you run a business with multiple locations, either national or international, you may find it hard to manage your teams without physically being there. Video conferencing makes it easier to communicate and manage those teams. With the live video function, managers can connect with their teams across the world to coordinate projects and check in on work progress.
More desirable response time to immediate communication needs – Probably the most important benefit you can receive from video conferencing is the ability to meet with and interact with employees, prospects or clients at a moments notice. Video conferencing tools will help your company respond quickly to customer demands, provide instant customer support and attack all critical business issues as they arise.
No matter what industry you are in, the success of your business relies deeply on your communication tools. If you have not done so already, the time to invest in a video conferencing and collaboration solution is now!
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For more information please visit www.MegaMeeting.com or call (818) 783-4311.
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About MegaMeeting.com
MegaMeeting.com is a leading provider of 100% browser-based Video & Web Conferencing solutions, complete with real time audio and video capabilities. Being browser based and working on all major operating systems ? Windows, Mac & Linux; MegaMeeting.com provides universal access without the need to download, install or configure software. MegaMeeting.com web conferencing products and services include powerful collaboration tools that accommodate robust Video & Web Conferences, including advanced features such as desktop/application sharing, i.e. Word and Excel documents and PowerPoint presentations without the need to upload any files. MegaMeeting is ideal for multi-location web based meetings, virtual classrooms, employee trainings, product demonstrations, company orientation, customer support, product launches and much more.
For more information please visit www.MegaMeeting.com or call (818) 783-4311.
Six Ways Video & Web Conferencing Can Benefit Your Business
Six Ways Video & Web Conferencing Can Benefit Your Business
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Home Page > Business > Six Ways Video & Web Conferencing Can Benefit Your Business
Six Ways Video & Web Conferencing Can Benefit Your Business
Posted: Oct 11, 2005 |Comments: 0
| Views: 340 |
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Are you really using the power of modern technology to make your business more profitable? Sure, you are using e-mail, you have a web page and you may be reaching your clients and customers with an electronic mailing list, but are you using web and video conferencing to hold virtual meetings with your employees, customers and clients in different geographical locations? Here are six ways how web and video conferencing can help you to increase the efficiency of your enterprise.
First however, it is important to know what web and video conferencing are. Web conferencing is when two or more people “meet” over the Internet to share information and ideas. Web conferencing systems typically provide tools that allow participants to perform “Online Collaboration” by working together over the Internet, sharing applications and documents.
Some web conferencing tools include the ability to share one’s desktop, allowing participants to “present” information, be it a PowerPoint Presentation, an Excel Spreadsheet or a Word Document with other attendees of their web conference. It is even possible for participants to remotely control other participants’ computers. Video conferencing allows participants to see and hear each other using head sets and web cams, and is usually included in good web conferencing system.
Now take a look at how some companies are already getting the benefits of this cutting- edge technology:
1. They are holding “web meetings” with prospects, customers, clients and fellow workers without having to incur any travel expenses. These face-to-face meetings are conducted using the click of a keyboard and the movement of a mouse.
2. They are demonstrating and supporting products and services without having to send people to far-flung destinations. Web conferencing can enable your staff to get behind the desk of your client and do the trouble shooting or give the training that you may be currently doing, without having to send your support staff out on expensive personal visits.
3. They are holding virtual training and classrooms for students, employees and clients . Schools and Universities in particular are using web and video conferencing to create “virtual classrooms,” while companies are training their employees at several locations using combined web and video conferences.
4. They are giving online web and video support to clients . Live chat boxes are great, I use them all the time, but the support you can offer when your technician can take over a client’s computer and really fix the problem is much more powerful. And, when your client can see who is helping him or her, it really adds a special “warm and fuzzy” touch.
5. They are saving thousands of dollars in travel costs by cutting down on commuting and travel and time spent out of the office . “As a result of this technology, our need to travel between offices has been greatly reduced, which has already saved us thousands of dollars,” says Saul Rothschild, Information Systems Manager at Steel Encounters, Inc.”
In times of rising fuel costs, web and video conferencing can really make a huge difference to a company’s bottom line. Companies using web conferencing are not only able to cut down on their travel expenses, but their sales representatives, trainers and support staff also get to spend more productive time in the office and do not lose valuable hours sitting in a car or on a plane.
6. They are thinking “outside the box” and devising new ways to work now that they are free of geographical limitations . The companies and organizations that have adopted web and video conferencing technology are marketing products and services, conducting training and giving support as if all their employees, prospects and clients were working together under one roof. Company meetings, sales meetings, employee training, and product launches are now being conducted with a new 21 st Century flair.
So, consider your own business or activity and think of how web and video conferencing could help you to work more effectively with all your constituents without having to leave your office.
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Dan Richmond is CEO and Co-founder of MegaMeeting.com. His company provides web conferencing and video conferencing services for individuals, businesses and educational institutions. Dan can be reached either via the phone at (818) 783-4311 or via e-mail at DanR@MegaMeeting.com. Visit their website http://www.MegaMeeting.com for more information.
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Dan Richmond is CEO and Co-founder of MegaMeeting.com. His company provides web conferencing and video conferencing services for individuals, businesses and educational institutions. Dan can be reached either via the phone at (818) 783-4311 or via e-mail at DanR@MegaMeeting.com. Visit their website http://www.MegaMeeting.com for more information.
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8 Ways the Financial Services Sector Can Take Advantage of Online Video Conferencing
Organizations operating in the Financial Industry are facing challenges in which they have never dealt with before. Over the last three years, the global economic crisis has forced many financial institutions to close their doors, go bankrupt or merge with larger corporations.
In order to stay afloat in the financial sector, companies must find innovative ways to maintain a competitive advantage, cut back on costs and increase productivity. Online video conferencing is one tool all financial businesses must consider investing in. Not only does it save a company time and money, it also provides employees and customers with a cutting-edge way to commute with each other. Just look at the many ways online video conferencing is already being used in the Financial Services Industry:
Companies are offering “Agent on Demand” services, giving their prospects and clients one click access to sales personnel, customer service departments and technical support staff.
Online certification is being made available to employees, reducing the time an employee needs to take off in order to travel to and from certification courses.
Companies are offering educational webinars and online seminars to prospects and clients.
Customer service agents are providing online client trainings. This eliminates the need for customer service agents to travel to and from client locations, making them more productive and freeing up their time to conduct even more trainings.
Financial branches are meeting more often with company executives. Rather than conducting quarterly meetings that require either an executive to travel to a specific branch location, or employees to be flown and housed at the corporate office, companies are conducting more frequent meetings online, resulting in not only a cost savings due to less travel costs, but also improved employee morale and better team communication
Employers are conducting employee training remotely, resulting in a further decrease of travel dollars and time.
Financial offices are conducting online loan interviews. This makes it easier for clients to manage their schedules by allowing them to attend these interviews from their office or the comfort of their own home.
Companies are providing clients with live visual records and data, making it easier to address a client’s security and investment concerns.
During these trying economic times, online video conferencing gives the Financial Services Industry a better and more economic way to reach out to customers and rebuild their confidence, as well as a way to streamline companywide processes, retain and attract top talent and drastically cut down on travel costs, all the while making personnel more productive and more responsive to client needs.
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MegaMeeting.com is a leading provider of 100% browser-based Video & Web Conferencing solutions, complete with real time audio and video capabilities. Being browser based and working on all major operating systems ? Windows, Mac & Linux; MegaMeeting.com provides universal access without the need to download, install or configure software. MegaMeeting.com web conferencing products and services include powerful collaboration tools that accommodate robust Video & Web Conferences, including advanced features such as desktop/application sharing, i.e. Word and Excel documents and PowerPoint presentations without the need to upload any files. MegaMeeting is ideal for multi-location web based meetings, virtual classrooms, employee trainings, product demonstrations, company orientation, customer support, product launches and much more.
For more information please visit www.MegaMeeting.com or call (818) 783-4311.
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Religious organizations are using innovative ways to broaden their community outreach by providing unique services to their congregations. Many of these institutions are turning to online video conferencing as a way to expand their word far beyond the confines of their places of worship.
Video and web conferencing allows religious organizations to stay connected with their members. By broadcasting weekly sermons, religious organizations are able to offer their services to members who are at home ill or held back from attending in person due to location or weather conditions. In addition to broadcasting weekly services, religious establishments are using video and web conferencing to:
Conduct online study or prayer groups – Most study or prayer groups take place in the evenings, usually Monday thru Friday. Online study or prayer groups allow churchgoers to connect with each other from the comfort of their own home on a daily, weekly or “immediate” basis.
Host events with religious leaders – Congregations are now able to have access to and communicate with religious scholars and leaders that are located anywhere throughout the world, without these leaders having to travel to the actual event.
Offer counseling services – Web-based counseling services, such as marriage counseling or grief counseling are being made available to members.
Foster new relationships – Educational webinars that discuss benefits of joining the congregation are being used to recruit new prospects and welcome new members.
Maintain past relationships – Online video conferencing is allowing congregations to stay connected with members who may have moved away, but still want to attend services and events.
Improve membership accessibility – Web-based meetings make it easy for members who are out of town on business or vacation to access their congregation’s services, meetings or events.
Meet with remote authorities – Congregations are usually part of a larger religious network. Online conferencing makes it easy for religious executives to check in on regional branches without asking them to travel.
Conduct collaborative meetings – Organizational planners, administrators and volunteer groups can meet, plan and collaborate without having to be located in the same room.
Offer teacher and leader training – Video-enabled learning and training courses are being offered to religious group authorities.
Online video conferencing allows organizations to stay connected in a society which is increasingly “on the go”. Religious institutions adopting and implementing this technology are benefitting internally in many ways (saving time, saving on travel), as well as providing members and religious leaders the ability to meet face-to-face and attend congregation related events or services; simply by using a computer and a browser and often without the need to even leave their home.
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MegaMeeting.com is a leading provider of 100% browser-based Video & Web Conferencing solutions, complete with real time audio and video capabilities. Being browser based and working on all major operating systems ? Windows, Mac & Linux; MegaMeeting.com provides universal access without the need to download, install or configure software. MegaMeeting.com web conferencing products and services include powerful collaboration tools that accommodate robust Video & Web Conferences, including advanced features such as desktop/application sharing, i.e. Word and Excel documents and PowerPoint presentations without the need to upload any files. MegaMeeting is ideal for multi-location web based meetings, virtual classrooms, employee trainings, product demonstrations, company orientation, customer support, product launches and much more.
For more information please visit www.MegaMeeting.com or call (818) 783-4311.
6 Ways to Enhance Sales With Video Conferencing
There’s a lot of advice and tips to help you improve your company’s sales. The bulk of them have one thing in common: you’ve got to connect with the customer. Far from being a gimmick, video conferencing enhances your sales process by allowing you to show your smile to the customer and look them in the eye, even from half a world away. Here are some other ways that video conferencing can enhance your sales.
1. Visit More Often – Going on a sales trip to visit a client is an important aspect of the customer relationship. Especially if you have to travel a great distance, it shows that you value them as a customer enough to go the extra mile. If you start using video conferences, it won’t mean you will never shake that customer’s hand again, but rather you will get to see them much more often than before. More visits equal a firmer relationship which equals more sales.
2. Visual Cold-Calling – For most salespeople, selling to a stranger face-to-face is easier than cold-calling, but if you can’t walk into their office use a video conference instead. Ask your potential customer to get in front of their computer and tell them to navigate to a link on your website. When they click it, a program loads the video conference and shows your smiling face. It’s no longer a cold-call; it’s now a friendly sales visit.
3. Record and Review – A great benefit of video conferences is the ability to record them. After that sales meeting, or great pitch to a customer, you can go back and review. How did you sound? Did you forget to say anything? Do you notice any fidgeting, tics, or other undesirable habits? How can you make yourself look and sound better? Remember to share these recordings with your sales staff so that they can improve as well.
4. Use Your Recordings – If you record your video conferences, you don’t want to let them sit in your computer gathering dust. Even after you have reviewed and used them for your own purposes, the recordings are still valuable. Upload your recordings and allow customers to view or download them. Mention them in your advertising as an enticement to drive new or potential customers to your website.
5. Multiplicity – Until the laws of physics are changed, you can only physically be in one place at any given time. There is a loophole for this rule if you use video conferences. You have to be in front of your webcam, that’s a given, but any number of people can be watching you, almost anywhere in the world, all at the same time. Smile to everyone, say your piece, and answer their questions — just as if they were in the same room and not spread across the globe. Now that’s great multi-tasking.
6. Widen Your Audience – Capitalize on the idea of “one physical, but many video locations.” You don’t have to only address individuals at their individual computers. In addition to them, add a conference room full of people watching you on the flat-screen TV. Or fill up an auditorium and have the projector hooked up to a laptop. You may be stuck in one spot, but you can still talk to large groups of people worldwide with video conferences.
David Byrd is the conference calls expert at Accuconference.
Read more from David or find out about video conferencing services at Accuconference.com.
Eight Ways to Get Students More Engaged in Online Conferences.
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Eight Ways to Get Students More Engaged in Online Conferences.